🚨 Disclaimer
All research on startup and the whole investment memo has been done for personal use of Akim Arhipov.
Insly have two business units:
- Insly SaaS - SaaS for MGAs and Insurers. A Full Stack Insurance software with no-code product builder. Operational in many geos worldwide. The team of Insly is fulfilling the order they receive on the platform.
- Broker Platform - Digital distribution network of €250m GWP in Poland, Estonian and Latvian broker channels. Currently, the biggest operational market is Poland (and Latvia + Estonia). However, operations do not go further than this just yet. The broker platform is not about selling soft but creating marketplace solution for brokers and customers.
Insly SaaS:
- Insurance companies often struggle with the software part of their business.
- Codes are a mess and too tangled to be efficient
- Clients are receiving unpleasant service due to reasons brought up above
Brokerage:
- Brokers face issues when quoting their clients due to the lack of an all-in-one source. Quoting requires several tools, is time-consuming and flow is complex.
- Administration and maintaining the client is also complex, as it, also, requires several tools and different communication lines.
- Finally, there is a need for integrating all the needed services “under one roof” so Sales, Quotes, Polices, Docs, Payments, Billing, etc. can be managed from one tool.
- Insly SaaS - SaaS for MGAs and Insurers. A Full Stack Insurance software with no-code product builder. The team of Insly is acting according to the needs of its client's orders. No-code builder still requires a team of Insly to build out the solution, but as it is modular, its quick and efficient. The product can be built as one solution, so every insurer or MGA can operate their business in an efficient matter. Among other things, Insly can cover the needs for Sales, Quotes, Policies, Docs, etc.
- Broker Platform - Digital distribution network of €250m GWP in Poland, Estonian and Latvian broker channel. Platform/marketplace, which aggregates possible insurance solutions within the market and allows brokers to improve and scale their businesses.
Target audience:
- Insly SaaS - SaaS for MGAs and Insurers
- Insurance companies
- MGAs
- Broker Platform - Digital distribution network
- Insurance companies
- Insurance brokers
- Insly SaaS - SaaS for MGAs and Insurers
- Content marketing and PR has been one of the vital marketing ways. Resulting in 9 demos / 0.5 new customers by the data from Q4 2021 and Q12022. (mix of content and paid social media campaigns)
- Inbound lead generation is the other CA method. The growth team focuses on acquiring top of the funnel leads through a mix of online (paid search, SM, etc) and offline channels (events and sponsorships). The aim is to acquire 20 new customers from 130 demos.
- Referral and upsell is the third CA method. 2 new customers will come from existing client referrals. Insly is incentivising it.
- Sales Development Reps (SDR) outreach is the final way of CA.
Aim would be to secure 26 new customers within next 12 month.
CAC: €15k
LTV: €240k
- Broker Platform - Digital distribution network
- Content marketing and PR play a crucial part in CA for the broker platform as well. Trust is the key; work is done towards this.
- Exclusive deals with insurers are the second method of the CA. When Insly lands an exclusive deal on its platform, stats show # That users grow considerably.
CAC: €988
*LTV: €6400
LTV:CAC: 6,4
*this is the data for today but it is steadily on the rise
Income statement:
Business model for Insly SaaS - SaaS for MGAs and Insurers:
SaaS model with €3k monthly payments + 0,5% of *GWP.
*Gross Written Premium (GWP) — the total premium (direct and assumed) written by an insurer before deductions for reinsurance and ceding commissions. Includes additional and/or return premiums. Written does not imply collected, but the gross policy premium to be collected as of the issue date of the policy, regardless of the payment plan.
Business model for Broker Platform:
SaaS 130€ per broker + Distribution fee, 2% from the GWP.
Target Market size:
Insly SaaS - SaaS for MGAs and Insurers:
Broker Platform - Digital distribution network:
Future roadmap:
- Insly SaaS - SaaS for MGAs and Insurers:
Broker Platform - Digital distribution network:
As in the SaaS part, scaling is the key. The current situation shows that all the competitors have been unable to scale geographically. Insly's idea is to consolidate the market and build the most extensive broker distribution network by 2027.
Targets from here on
From here it is all about scaling for both parts of the product.
The next milestones would be:
for Insly SaaS - SaaS for MGAs and Insurers
- Reaching 30m+ ARR
- New Product Modules
- Launch the US market
- Consolidate European broker platform market
- Increase LTV
Also: Strengthening the business with executive and ops roles. Chairman could be added onboard after the round
Launched in: 21.06.2014 - registered the LTD (you can check the legal structure at the beginning of this report.
Number of employees: 90+
MRR: €227k
Traction: Fully operating and scaling business
Clients: Since Insly has a lot of nice case-studies, easiest way to get up to speed regarding this is HERE
Investments so far
Stage: (late) Seed;
Investors so far: check the screenshot below
It is also important to notice that one of leading insurer in Baltic States has been a client of Insly. and they financed the development of new features. Company could save on equity through this.
Cap Table: Full table available upon the request
Risto Rossar / (keeping Risto is at 24.8% and the whole team is at 42.5%)
Risto Rossar, Founder & CEO - 20 years in Insurance, have founded 5 INSTech startups with first online Insurance broker -IIZI
Amazing team:
- Insly SaaS - SaaS for MGAs and Insurers:
Country: US / Raised: 93.9 M USD to date / Product: Socotra is a technology platform that builds a modern cloud-based platform for technology-driven insurers / Customers: Undisclosed / Growth: Undisclosed
Country: UK / Raised: 29,8 M USD to date / Product: SSP is a provider of technology systems and solutions for the insurance industry / Customers: Undisclosed / Growth: Undisclosed
Country: UK / Raised: 28,1 M USD to date / Product: Instanda is a SaaS insurance software platform that allows insurance companies to build, configure, and launch products online / Customers: Undisclosed / Growth: Undisclosed
Country: IL / Raised: 88,3 M USD / Product: Sapiens International Corporation is a leading global provider of software solutions for the insurance industry / Customers: Undisclosed / Growth: Undisclosed
Country: BE / Raised: 4,4 M USD / Product: WeGroup is a Belgian InsurTech startup that helps insurance providers all over the world to better connect with their digital customers / Customers: Undisclosed / Growth: Undisclosed